Pick-Up Information

Pearl Seafoods Pickup – Get Your Premium Seafood in Just 4 Hours

At Pearl Seafoods, we offer a quick and convenient in‑store pickup service designed specifically for our local Sydney customers who prefer to collect their order rather than wait for delivery. This option is perfect if you live nearby, need your fresh seafood on short notice, or want the certainty of collecting your order at a time that suits you. By choosing pickup, you still receive the same premium quality we’re known for every order is packed to cold‑chain standards, stored on ice, and prepared fresh on the day for pick-up.

How It Works

  • Place Your Order: Browse our online store and add your desired seafood products to the cart.
  • Select Pickup at Checkout: During the checkout process, choose the 'Pickup' option.
  • Order Confirmation: Once your order is placed, you'll receive a confirmation email with pickup details.
  • Pearl Seafoods Will Call You: Orders placed before 10 AM will receive a confirmation call about availability and pick-up.

Pick-Up Details

  • Location: Pearl Seafoods, Unit 15/778-786 Old Illawarra Road, Menai NSW 2234.
  • Availability: Orders are ready for pickup within 4 hours.
  • Pickup Days: Monday to Saturday (Closed Sundays).
  • Pickup Cutoff Time: 12 PM weekdays.
  • Pickup Cutoff Time: 9:30 AM Saturdays.

Improtant Notes

  • Required for pick-up: Bring Confirmation Email
  • Packaging & Ice: Supplied with all orders.
  • Late Pickups: Call us at 02 517 4499 to hold your order until the next day.
  • Uncollected Orders: No refunds, but we will hold as long as the product remains usable.
  • Payment: All pickup orders must be paid online. No cash accepted.